Please allow 2 business days for your referral to processed and triaged. Once your referral has been triaged, you will be contacted by our administration staff to schedule your initial consultation and rehabilitation appointments. Appointments are offered both in-person and virtually. During the booking process, our administration team will work with you to find the best day and time for you. Once your appointment time is confirmed, you will receive a confirmation email outlining your bookings. In the days leading up to your appointment, you will receive an automated email or text message to remind you of your secured appointment time. If you are unable to attend, we kindly ask that you call 1-888-550-5508 to cancel or reschedule as your appointment time may be given to other patients on our waitlist.